“John, our customers have been unable to access the website for the last few hours. What’s the issue and how come we haven’t addressed it yet?”
Receiving such a call from your CEO at 3 in the morning is every admin’s nightmare. You had been given the directive to move all the enterprise infrastructure to the cloud. After tons of research, you narrowed your selection down to a single public cloud provider and started the migration process. After trial and error, now that you are finally up and running in the cloud, you just don’t feel in control and lack the visibility into your cloud environment that you have been used to.