Cloud BackupCloud Compliance

How Best to Choose Data Backup Services

ByApril 6, 2020

Organizations today need a solid, comprehensive secure cloud backup and disaster recovery plan. However, certain IT challenges make it more difficult for companies to implement and maintain their own solution. For example, business models often rely heavily on the availability of data and applications. In addition, data volumes are continually growing and IT staff members are asked to manage more projects, which leaves them struggling to balance support for staff members with data backup requirements. As a result, data backup often occurs infrequently or inaccurately.

Due to these and other factors, organizations may benefit from hiring a cloud backup partner to assist with backup planning and execution. If your organization is contemplating this step, consider the following factors in selecting the cloud backup vendor that’s right for you.

  • Is the vendor reliable? A reliable vendor will use backup methods that ensure your data is secure and accessible at all times. For example, tape makes it difficult to know if data backups are usable until the moment of restoration. Meanwhile, other forms of backup provide instantly duplicated data that can be relied upon.
  • Is the vendor flexible? Look for a vendor with a large breadth of services. Furthermore, you want cloud backup services that work for you to customize solutions that are scalable and give you the level of service you need. In other words, no matter how much and how quickly your data grows, your solution should give you tools to manage your backup environment.
  • Is the vendor knowledgeable regarding compliance issues? Some companies spend a lot of money trying to remain compliant. Why not spend the money instead on hiring a vendor with extensive knowledge in regulatory matters and the technology to ensure your organization’s compliance? When investigating vendors, ask to see a table of regulatory requirements and the vendor’s explanations for how their solutions and products satisfy each one.
  • Does the vendor use top-notch technology? It is important to choose a vendor with technology that allows for automated backups that will backup open files and open databases.
  • Does the vendor deliver a complete disaster recovery solution? Data backup and protection is only one part of a successful disaster recovery model. Make sure the vendor you choose has the systems, people, processes, and tools to execute the recovery and manage the lifecycle of your full disaster recovery solution.
  • Does the vendor ensure security? Choose a vendor that offers full security for its cloud backup solutions – in other words, full encryption and no back door.
  • Does the vendor offer superb customer service? A vendor’s customer service – in this case, the ability to assist clients with protecting and managing their data – should be the backbone of its success. Look for a vendor that is available around-the-clock and has strong technical, friendly, and helpful staff that responds quickly and efficiently.

iland is that vendor and always available to help. Be sure to read how our customers are partnering and succeeding with iland for their secure backup and disaster recovery needs:

Sarah Doherty

Sarah Doherty

Sarah Doherty, Product Marketing Manager at iland Cloud. Prior to joining iland marketing, Sarah held alliance, marketing and business development roles at IBM, Symantec, Dell, Sungard and Hitachi. In this role, Sarah helps to create iland’s product messaging, content, and launch activity. Sarah graduated with an economics degree from Brown University .