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The Challenges for MSPs Working with the Cloud

Richard Stinton

Over the past few years, Managed Service Providers have been faced with a number of important decisions about how they continue to operate and differentiate their businesses with the rise of public cloud services.

The MSP (and outsourcing) model has traditionally been based on the premise of being able to operate and manage a customer’s IT services in a more cost-efficient manner than they could do it themselves. This may have been by bringing in a team to augment or replace the IT department using the customer’s equipment on-premises, or, perhaps, by transforming the IT infrastructure to the MSP's own facilities.

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Topics: IaaS, cloud hosting, colocation, Compliance, security, azure, amazon

Colocated in the Cloud

Lilac Schoenbeck

It’s amazing how fast this industry moves. It wasn’t but a few winks ago that we were pushing virtualization, coaxing people out of hugging their physical systems into a shared, more cost effective model. Now we’re asking IT to stop hugging their virtualized systems and deliver it all into the cloud – but, barely a decade has passed. Maybe 2 hardware refresh cycles.

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Topics: cloud hosting, colocation

The Twelve Days of Cloud

Corinne Schmidt

On the first day of Christmas my cloud vendor sent to me….a cloud that I just couldn’t see.

On the second day of Christmas my cloud vendor sent to me… a login for a cloud I couldn’t see.

On the third day of Christmas my cloud vendor said to me… “No live support for you “; a login code; and a cloud that I just couldn’t see.

On the fourth day of Christmas my cloud vendor said to me “No credit for that outage – it didn’t count; no live support for you”; a login code; and a cloud that I just couldn’t see.

On the fifth day of Christmas my cloud vendor said to me “No - you can’t colocate; that outage didn’t count; no live support for you”; a login code; and a cloud that I just couldn’t see.

On the sixth day of Christmas my cloud vendor said to me “You pay for all CPU – whether you use it or not; you can’t colocate; that outage didn’t count; no live support for you”; a login code; and a cloud that I just couldn’t see.

On the seventh day of Christmas my cloud vendor said to me: “Load balancing is extra; CPU not used you pay for; you can’t colocate; that outage didn’t count; no live support for you”; a login code; and a cloud that I just couldn’t see.

On the eighth day of Christmas my cloud vendor said to me: “We’re not host resilient; load balancing is extra; CPU not used you pay for; you can’t colocate; that outage didn’t count; no live support for you”; a login code; and a cloud that I just couldn’t see.

On the ninth day of Christmas my cloud vendor said to me: “Backup’s aren’t included; we’re not host resilient; load balancing is extra; CPU not used you pay for; you can’t colocate; that outage didn’t count; no live support for you”; a login code; and a cloud that I just couldn’t see.

On the tenth day of Christmas my cloud vendor sent to me: One thirty-page bill (for an instance the dev team had left on over the weekend)!! and said…”Backup’s aren’t included; we’re not host resilient; load balancing is extra; CPU not used you pay for; you can’t colocate; that outage didn’t count; no live support for you”; a login code; and a cloud that I just couldn’t see.

On the eleventh day of Christmas my cloud vendor sent to me: A complex configuration tool to migrate my data (that was the last straw!!); one thirty-page bill; told me… “Backups aren’t included; we’re not host resilient; load balancing is extra; CPU not used you pay for; you can’t colocate; that outage didn’t count; no live support for you”; a login code; and a cloud that I just couldn’t see.

On the twelfth day of Christmas I called iland. They deployed a cloud that I FINALLY could SEE!

Happy Holidays y’all :)

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Topics: control, cloud portal, cloud hosting, colocation

5 disaster recovery lessons learned from scary movies

Corinne Schmidt

It’s that time of year again – ghouls, goblins, ghosts – and a plethora of scary movies to enhance your All Hallows’ Eve experience. As you settle yourself down to watch the latest bloodcurdling offering, you might mull over the similarities between what’s showing on the screen in front of you and the lurking horrors that await your unprotected IT infrastructure and data...

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Topics: DRaaS, Zerto, data sovereignty, cloud hosting, colocation, Veeam

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